Pelaksanaan Audit Mutu Pelayanan Keperawatan di RS A Jakarta Barat
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Abstract
Implementation of quality improvement in hospitals is still unsatisfactory. One of the causes of this problem
is the inadequate implementation of nursing audits by the nursing committee. This study aims to identify the
implementation of the nursing profession audit at Hospital A, West Jakarta. The method used is a pilot study
in the nursing room with the involvement of manager nurses and clinical nurses as many as 140 nurses. The
analysis from the assessment stage, interviews, observation, distributing questionnaires and focus group
discussions, and fishbone analysis found that the nursing profession audit was the task of the nursing
subcommittee that was being improved. The implementation carried out is the latest creation, the auditor
team, audit tools and the implementation of nursing audits. Result: The audit was carried out by determining
the topic of handover between shifts. The not yet optimal implementation of handover between shifts is the
result of the nursing audit. The conclusion has been that the preparation of a new audit of nursing quality
has been carried out in RS A, the formation of an auditor team and the compilation of tools in implementing
nursing audits. The nursing profession quality audit has been carried out on the topic of handover between
shifts and the result is that the handover between shifts is optimized. Recommendations for the latest nursing
audits validation, conducting nursing audits on topics according to the needs of the nursing committee and
periodic re-audits.
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