Supervisi dan Sosialisasi sebagai Upaya Optimalisasi Pelaksanaan Serah Terima Pasien Antar Shift dengan Metode SBAR
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Abstract
Background: Patient handover is the process of communicating patient information for the continuity of the
patient care process. The SBAR method can be used as a guide in prompt and precise patient handover in the
field of health services. Purpose: This study discusses the problem of implementing inter-shifting patient
handover at Hospital X and developing problem solving solutions. Method: A pilot study using Kurt Lewin's
planned change theory. Data collection is done by interviews, questionnaires and observations. Results: the
percentage of achievement of the handover of 78.47% and the analysis of the fishbone diagram of inter-shift
patient handover assessment by the SBAR method at X Hospital was not optimal. The socialization of handover
and supervision instruments was developed as a solution to solving the problem. Conclusion: Follow-up
improvements and product endorsements need to be done as an effort to optimize the delivery of patients. The
nursing manager is expected to perform the supervisory management function to improve the sustainability and
sustainability of these efforts.
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