Penerapan Komunikasi Efektif Isobar Dengan SBAR Pada Pengetahuan Dan Kualitas Operan Perawat Di Rumah Sakit

##plugins.themes.academic_pro.article.sidebar##

Published Mar 10, 2023
Download
pdf
Statistic

Downloads

Download data is not yet available.
Vol. 9 No. 2 (2021): Jurnal Dunia Keperawatan

##plugins.themes.academic_pro.article.main##

Nellyta
Muhammad Hadi
Suhendar Sulaeman

Abstract

Ineffective communication is one of the factors that can endanger patient safety. One of the effective
communication methods in nursing is operant. This study identified the effect of effective communication
training with the ISOBAR and SBAR methods on the knowledge and quality of nurse handover. This research
with a quasi-experimental design involved 20 nurses who were divided into two groups, namely ISOBAR and
SBAR. Questionnaires and observation forms in data collection, and analysis of General Linear Model Repeat Measures (GLM-RM) to measure the effect of effective communication training on operant knowledge
and quality. Effective communication training with the ISOBAR and SBAR methods was effective in
increasing the knowledge of nurses and the quality of the handover (p <0.05). The mean knowledge score
increased from 50.76 to 84.61 for the ISOBAR group and 56.16 to 83.85 for the SBAR group. The mean score
of operand quality also increased from 69.63 to 95.20 in the ISOBAR group and 73 to 92 in the SBAR group.
The overall score of knowledge and operant quality in the ISOBAR group was higher than the SBAR group.

##plugins.themes.academic_pro.article.details##

How to Cite
1.
Nellyta, Hadi M, Sulaeman S. Penerapan Komunikasi Efektif Isobar Dengan SBAR Pada Pengetahuan Dan Kualitas Operan Perawat Di Rumah Sakit. jdk [Internet]. 2023 Mar. 10 [cited 2024 May 21];9(2):224-3. Available from: https://jdk.ulm.ac.id/index.php/jdk/article/view/295

References

  1. American Nurses Association. Scope and
  2. Standards of Professional Nursing
  3. Practice [Internet]. 2ND Editio. Silver
  4. Spring. United States: Silver Spring
  5. Maryland; 2010. Available from:
  6. http://www.australiannaturaltherapistsas
  7. sociation.com.au/features/standards_pra
  8. ctice.php?S=&Therapy=Nutrition
  9. KARS. Standar Nasional Akreditasi
  10. Rumah Sakit Edisi 1,. 1st ed. Jakarta;
  11. Lee JY. Effective communication for
  12. patient safety. J Korean Med Assoc.
  13. ;58(2):100–4.
  14. De Meester K, Verspuy M, Monsieurs
  15. KG, Van Bogaert P. SBAR improves
  16. nurse-physician communication and
  17. reduces unexpected death: A pre and post
  18. intervention study. Resuscitation
  19. [Internet]. 2013;84(9):1192–6. Available
  20. from:
  21. http://dx.doi.org/10.1016/j.resuscitation.
  22. 03.016
  23. Ting WH, Peng FS, Lin HH, Hsiao SM.
  24. The impact of situation-backgroundassessment-recommendation (SBAR) on
  25. safety attitudes in the obstetrics
  26. department. Taiwan J Obstet Gynecol
  27. [Internet]. 2017;56(2):171 –4. Available
  28. from:
  29. http://dx.doi.org/10.1016/j.tjog.2016.06.
  30. Raymond M, Harrison MC. The
  31. structured communication tool SBAR
  32. (Situation, Background, Assessment and
  33. Recommendation) improves
  34. communication in neonatology. South
  35. African Med J. 2014;104(12):850–2.
  36. Achrekar M, Murthy V, Kanan S, Shetty
  37. R, Nair M, Khattry N. Introduction of
  38. Situation, Background, Assessment,
  39. Recommendation into Nursing Practice:
  40. A Prospective Study. Asia-Pacific J
  41. Oncol Nurs. 2016;3(1):45.
  42. Stewart KR, Hand KA. SBAR,
  43. communication, and patient safety: An
  44. integrated literature review. MEDSURG
  45. Nurs. 2017;26(5):297–305.
  46. Abela-Dimech F, Vuksic O. Improving
  47. the practice of handover for psychiatric
  48. inpatient nursing staff. Archives of
  49. Psychiatric Nursing. 2018;
  50. Sohi D, Scotney E, Sowerbutts H, Barber
  51. T, Rao V. Paediatrician’s in Medical
  52. Management (Clinical Managers
  53. Specialty Group) SIGNIFICANTLY
  54. IMPROVING THE EFFICIENCY OF
  55. COMMUNICATION IN
  56. PAEDIATRICS. RCPCH Abstr Arch Dis
  57. Child. 2011;96(Suppl 1):1 –100.
  58. I Ketut Suardana, I G.A. Ari Rasdini
  59. NNH. Pengaruh Metode Komunikasi
  60. Efektif SBAR Terhadap Efektifitas
  61. Pelaksanaan Timbang Terima Pasien di
  62. Ruang Griyatama RSUD Tabanan. J
  63. Skala Husada. 2018;43–58.
  64. Triwibowo, C., Yuliawati, S., & Amri
  65. Husna N. Handover Sebagai Upaya
  66. Peningkatan Keselamatan Pasien (
  67. Patient Safety) di Rumah Sakit. J
  68. Keperawatan Soedirman. Ed. I.
  69. ;11(5).
  70. Abdurrahman M, Garcia C. Safe Clinical
  71. Handover. On-Call Geriatr Psychiatry
  72. Handb Princ Pract. 2016;87–97.
  73. Mi YAP. Nurses’ Handoff and Patient
  74. Safety Culture in Perinatal Care Units.
  75. Orig Artic. 2016;38(1):42–9.
  76. Wheeler KK. Effective handoff
  77. communication. Nurs Crit Care.
  78. ;10(6):13–5.
  79. Eggins S, Slade D. Communication in
  80. clinical handover: improving the safety
  81. and quality of the patient experience. J
  82. Public health Res. 2015;4(3):197–9.
  83. Australian Commission on Safety and
  84. Quality in Healthcare. Clinical Handover
  85. Standard 6. Natl. Saf. Qual. Heal. Serv.
  86. Stand. 2012.
  87. Australian Commission on Safety and
  88. Quality in Healthcare. Clinical
  89. Handover. In 2012.
  90. Porteous JM, Stewart-wynne EG,
  91. Connolly M, Crommelin PF. ISOBAR: a
  92. Concept and Handover Checklist: the
  93. National Clinical Handover Initiative.
  94. Nellyta, Hadi M, Sulaeman S. Penerapan Komunikasi Efektif Isobar Dengan SBAR…
  95. ;190(11):152–6.
  96. Robiah S. Efektifitas Pelatihan SBAR
  97. terhadap Kualitas Timbang Terima saat
  98. Transfer Pasien Antar Ruang di RSISA
  99. Semarang. E-Journal Undip. Semarang:
  100. Universitas Diponogoro; 2015. p. 73–81.
  101. Notoatmodjo S. Metodologi Penelitian
  102. Kesehatan. Rev. Jakarta: Rineka Cipta;
  103. 243 p.
  104. Notoatmodjo PDS. Konsep Pendidikan
  105. dan Perilaku Kesehatan Menurut Prof .
  106. Dr . Soekidjo Notoatmodjo , 2010 PT
  107. Rineka Cipta . Jakarta. Jakarta: PT.
  108. Rineka Cipta; 2010.
  109. Samsudin S. Manajemen Sumber Daya
  110. Manusia. Bandung: CV. Pustaka Setia;
  111. Nursalam. Manajemen Keperawatan:
  112. Aplikasi dalam Praktik Keperawatan
  113. Profesional. 5th ed. Jakarta: Salemba
  114. Medika; 2015. 515 p.
  115. Beament T, Ewens B, Wilcox S, Reid G.
  116. A collaborative approach to the
  117. implementation of a structured clinical
  118. handover tool (iSoBAR), within a
  119. hospital setting in metropolitan Western
  120. Australian: A mixed methods study.
  121. Nurse Educ Pract [Internet].
  122. ;33(April):107–13. Available from:
  123. https://doi.org/10.1016/j.nepr.2018.08.0
  124. Bakon S, Wirihana L, Christensen M,
  125. Craft J. Nursing handovers: An
  126. integrative review of the different models
  127. and processes available. Int J Nurs Pract.
  128. ;23(2):1 –8.
  129. Kazi BU, Wainer G, Da Silva VG.
  130. Modeling and simulation of user mobility
  131. and handover in LTE and beyond mobile
  132. networks using DEVS formalism. Simul
  133. Ser. 2017;49(2):1 –12.
  134. Mc Gowan, AM Mc Clean, R Verma
  135. MA. Improving Patient Safety in
  136. Paediatric Handovers. J Handovers.
  137. ;41(s1):17–114.